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  #11  
Old 24-06-2010, 09:13 PM
atlantis atlantis is offline
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bengang sebab bonus kena tarik. meh ngamuk sini.
kita tgk berapa ramai bonus kena tarik.
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  #12  
Old 25-06-2010, 08:20 PM
akusebenar akusebenar is offline
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jika ada masalah berkaitan bonus, dan ingin claim , sila pastikan perkara dibawah;-

5.1. When contentious cases occur, the Client is entitled to file a claim with the Company. Claims are accepted within two working days from the date the problem occurs.
5.2. The claim should be in the form of an electronic mail (e-mail) and sent to the Trading Operations Department: [email protected]
Claims submitted in other ways will not be taken into account.
5.3. The Client claim will take no longer than 10 working days to be settled by the Company:
If the Client's claim is considered fair, the Company will accept it and deposit funds in the Client's trading account within one working day.
InstaForex Companies Group follows generally accepted market practices and internal policy, for those claims not mentioned in the present Agreement.
5.4. The Client's claim form should have:
- Full name;
- Account number ;
- Date and time contentious case occurred;
- Contentious case ticker or order;
- Description of claim, leaving out emotions

jika salah satu tidak diikuti, claim berhak untuk di ignore oleh pihak broker
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kempen menyimpan sehari rm500..simpan sendiri dalam asb..xde program ape2.


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  #13  
Old 26-06-2010, 12:28 AM
JaMeQ JaMeQ is offline
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Insta HQ dah siap bukak thread utk apa2 permasalahan berkaitan Bonus...

Tapi xde kuar lak komplen
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  #14  
Old 27-06-2010, 05:55 PM
dinda_umie dinda_umie is offline
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Originally Posted by JaMeQ View Post
Insta HQ dah siap bukak thread utk apa2 permasalahan berkaitan Bonus...

Tapi xde kuar lak komplen
tgh cuti la abe meq...
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  #15  
Old 27-06-2010, 05:57 PM
akusebenar akusebenar is offline
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ada complain bonus?? jgn segan2 untuk complain
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  #16  
Old 07-07-2010, 01:36 PM
IFX_Sarawak IFX_Sarawak is offline
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Originally Posted by IFX_EkaterinaPR View Post
Dear clients,

As many of you are choosing our company due to the bonus campaign, and the topic of bonuses is under lively discussion at the moment we would like to explain some issues. This thread is opened specially for solving bonus problems.

Every day thousands of bonuses are received in the company. The bonus system assumes that there can be cases of fraud concerning it, that is why the company is following the antifraud policy which is devoted to detect the doubtful accounts. Daily only 2% of all the accounts getting bonuses are falling within the antifraud policy.

The bonus decline does not mean being blamed by the company, but since the very beginning the company states that BONUS IS A PRESENT which can be cancelled without giving any reason for it. If somebody is projecting his strategy only using the bonus sum it is most likely that the bonus will be cancelled. Bonuses are meant to support the clients who are trading according to their usual strategies and are not devoted for that the client was trading only for the benefit of the bonus.

The company has a right to abort the bonus and this is declared in the Bonus Agreement.

Though the quality of cancelled bonuses is only 2% of the overal bonus quantity and no-one can charge the company of taking back its OWN GIFT.

We are hoping for your good attitude to the present and accepting the policy of the company.
Segala permasalahan mengenai bonus boleh diajukan di sini
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  #17  
Old 09-07-2010, 11:31 AM
ameer sdn bhd ameer sdn bhd is offline
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why my bonus is remove?????????????????
can you put my bonus back as soon as possible!!!!!!!!!!!!!!
7055404
sialnye broker..9usd pun nk cancel..ape benda la..

Last edited by ameer sdn bhd; 09-07-2010 at 11:37 AM..
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  #18  
Old 14-07-2010, 08:11 PM
IFX_Sarawak IFX_Sarawak is offline
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Originally Posted by ameer sdn bhd View Post
why my bonus is remove?????????????????
can you put my bonus back as soon as possible!!!!!!!!!!!!!!
7055404
sialnye broker..9usd pun nk cancel..ape benda la..
Harap masalah Tuan telah diselesaikan
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  #19  
Old 14-07-2010, 09:28 PM
IFX_EkaterinaPR IFX_EkaterinaPR is offline
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Quote:
Originally Posted by ameer sdn bhd View Post
why my bonus is remove?????????????????
can you put my bonus back as soon as possible!!!!!!!!!!!!!!
7055404
sialnye broker..9usd pun nk cancel..ape benda la..
Hello.

Your bonus was cancelled according to the point 8 of the agreement on the 30% bonus receipt. If you does not agree, please, send your pretension to bonuses [ar] instaforex.com.
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  #20  
Old 14-07-2010, 10:26 PM
dinda_umie dinda_umie is offline
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Quote:
Originally Posted by ameer sdn bhd View Post
why my bonus is remove?????????????????
can you put my bonus back as soon as possible!!!!!!!!!!!!!!
7055404
sialnye broker..9usd pun nk cancel..ape benda la..
Quote:
Originally Posted by IFX_EkaterinaPR View Post
Hello.

Your bonus was cancelled according to the point 8 of the agreement on the 30% bonus receipt. If you does not agree, please, send your pretension to bonuses [ar] instaforex.com.
harap berpuas hati dengan jawapan dari eka ni...
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